Privacy Policy

PRIVACY STATEMENT

We know that your privacy is important to you, and we are committed to respecting and protecting your personal information.

This Privacy Statement explains how PT Bevananda Mustika collects and manages your personal information. It includes information about what information we collect, how we need it, how we use it, and what it means to you.

This policy was updated in March 2024.

Our privacy principles and commitments

At Bevananda, we are committed to fully respecting and protecting your privacy. We aim to manage your personal data transparently and responsibly by abiding by the following principles :

1. You are under no obligation to provide any personal data that we may request. However, we strongly encourage you to do so, especially if you would like to receive more personalized products and services.
2. We will only store and manage your data in accordance with the purposes stated in this Privacy Statement or for any specific purposes for which we have informed you and/or to which you have given your consent. We strive to minimize the use of your personal information and to keep it as accurate and precise as possible.
3. Your personal data will not be shared, sold, rented, or otherwise disclosed except as described in this Privacy Statement.

Who is collecting it?

Any personal data provided to or collected by Bevananda is controlled by PT Bevananda Mustika, Griya Agung 12A Komplek Griya Inti Sentosa, Sunter, North Jakarta as the data controller.

This Privacy Statement applies to personal data collected by PT Bevananda in connection with the products and services we offer. This statement also applies to Bevananda's marketing content, including product advertisements and various other promotional activities, that we send to you on third-party websites, platforms, and applications based on your website usage information. These third-party websites generally have their own Privacy Policies and Terms and Conditions. We encourage you to read them before using those websites.

What personal data do we collect?
The data we collect is limited to the data you provide directly and the data we collect automatically.

1. The data we collect automatically includes data about how you use our products/services, such as the type of content you view, frequency and duration, and all forms of your activities while visiting our website.
2. Data that you provide directly includes personal data when you register to download a catalog, place an order, chat through customer service channels, or complete a customer survey.

Why do we collect and manage your personal data?

In general, we collect, store, and manage your data for very specific and limited purposes, as described in the following sections:

• To process your payment, to provide you with order status, to respond to your inquiries and requests, and to assess and resolve complaints;
• To develop and improve our products, services, communication methods, and website functionality;
• To provide you with information and to manage your registration and/or subscription to our newsletter or other communications;
• To manage our day-to-day business needs related to your participation in promotional activities or offers that we provide.
• To authenticate/verify the identity of persons who contact us by telephone, electronic means, or in any other way;
• To understand and assess the interests, wants, and changing needs of our customers, in order to improve our website, our current products and services, and/or to develop new products and services;
• To provide you with personalized products and communications as well as product recommendations.

How do we use your information?

Bevananda values and cares about protecting your personal data. We are committed to protecting our customers' personal data from all forms of misuse, interference, loss, unauthorized access, modification, and disclosure.

Access to your personal information is limited to relevant internal employees on a need-to-know basis and according to applicable privacy laws.

We ensure and fully guarantee that your personal information will not be shared, sold, rented or otherwise disclosed other than as described in this Privacy Statement. However, we may disclose your information for legal purposes and/or when requested by government authorities.

What are your rights as a customer?

You have certain rights when we store and manage your data. You can exercise these rights at any time. Below is an overview of these rights and what they mean for you.

• Right to access and rectification. You have the right to access, correct, or update your personal data at any time. Please contact us
• Data transfer rights. The personal data you provide to us may be portable. This means it can be moved, copied, or transmitted electronically under certain circumstances.
• Right to be forgotten. In certain circumstances, you have the right to request that we delete your data. If the personal data we collect is no longer needed for any purpose and we are not required by law to retain it, we will do what we can to delete, destroy, or permanently de-identify it. Please contact us
• Right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data at any time.
• Right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (for example, receiving emails from us notifying you or being contacted with potential opportunities). Please contact us
• Right to lodge a complaint with a Supervisory Agency. You have the right to complain directly to your local Supervisory Authority about how we process your personal data.

How do you contact Bevananda?

If you have any questions or feedback about Bevananda's Privacy Statement or data processing or if you wish to make a complaint about a possible breach of local privacy laws, please submit a request via the "Contact Us" page.

How do we update this Privacy Statement?

We will update this Privacy Statement as necessary to meet customer requests and to adjust changes in our products and services.

When we post changes to this statement, we will revise the "last updated" date at the top of this Statement. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Statement changes). We will also keep previous versions of this Privacy Statement in an archive for your review.